FAQ

Go to the product page that you would like to order. Select the quantity of items that you would like to order and click “Add to Cart” or "Buy Now". In the new page, please fill in your information (Email, Name, Shipping address). Then fill in your payment information and click "complete order" to finish the transaction.

Visit our contact us page.

Additional charges are depending on the country you are shipping the products to. We recommend you to check your country policy on this prior ordering. Usually, a note will be sent to you advising you of this charge, and your item will not be delivered or be available for collection until the charge has been paid. We are not able to refund any customs charges.

Yes! We deliver to most countries.

Please visit our Shipping page for more information.

If this happens to you, email us as soon as possible, we can only adjust it if your order is yet to be shipped. However, we can't promise anything as all our items are usually processed and shipped at noon local time. If your order has already entered the shipping process, we won't be able to stop it. Please make sure to provide the correct shipping address.

If your order has not been received in the estimated delivery time + 10 days, please reach out to us and we will be happy to help.

If you need to make changes to your order you will need to contact us within 24hrs of placing the order.

- We cannot cancel your order once it has already been shipped.